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Pligg Support

3
Question: Maybe I missed something, but my account is gone.
Answer: provided by Yankidank 307 days ago
- 1 + I handled this matter via email with the user before seeing this post. I am going to outline our shop policy concerning prior licenses sold through the old Pligg Pro website.

We retired the Pligg Pro site in June 2013 and the orders and accounts are no longer available through the Pligg.com website. Everything on the old site was for Pligg 1.0 and our shop software licenses only cover the current generation of Pligg CMS.

If you placed an order for a Pligg 2.0 specific item on the Pro site, like for example a Pligg 2 Beta reward tier, I will be glad to honor those purchases and will add them to your new Pligg.com account after verifying your information.
3
Question: Maybe I missed something, but my account is gone.
Answer: provided by Yankidank 307 days ago
- 0 + I have attempted to change your username on pligg.com. I'm not sure if this will work flawlessly, as I haven't tried changing an existing username before. If you have any problems and aren't able to respond to this post, please email us via the contact page.
3
Question: Disable Register Doesn't work on Heyou Template
Answer: provided by Yankidank 309 days ago
- 2 + You may want to post this message or reference this post on the Heyou product page (http://pligg.com/downloads/template/heyou/) as a comment so that the product vendor will be aware of your issue. They may be able to provide some more insight into the issue.

Also, it would be very helpful if you provided a link demonstrating your issue so that we can troubleshoot it better.
1
Question: Multilingual site
Answer: provided by Yankidank 315 days ago
- 1 + From each user account's edit profile page, they can select from a dropdown list which available site language files they want to use. This list is generated based on what lang_NAME.conf files are available in the /languages directory.

Updating the language setting from the profile area, or from the Pligg Admin panel, will not have any effect on the site's content, like usernames, tags, comments, or submission content.
2
Question: Pligg for cloud hosting?
Answer: provided by Yankidank 315 days ago
- 1 + If all that you are looking for is an extendable hosting platform, where you could scale the hardware up or down, then I would recommend VPS.net. We are using them to host the new Pligg.com website. They are a very affordable host who make it easy to scale your server based on your needs.

If you choose to go with VPS.net, please use our affiliate link: http://manage.aff.biz/z/146/CD1668/
7
Question: after pressing submit, it redirects me to a blank page.
Answer: provided by Yankidank 315 days ago
- 2 + Could you please email me at support@pligg.com to open a ticket? Please include the following information so that we can troubleshoot the issue on your own server and address your problem as quickly as possible:

Website URL

Pligg Admin Username

Pligg Admin Password

FTP Host

FTP Username

FTP Password
2
Question: modules that is not working now will they ever work ?
Answer: provided by Yankidank 319 days ago
- 2 + Here are a couple tips that may end up fixing some older modules so that they will continue to work on Pligg 2.0.

The first update is the location where we store the Smarty.class.php file. We moved this (and other files) to a new /internal directory. Search your module files for the text 'Smarty.class.php" and update the location so that it now includes the new directory. Here is a before an after example:

Pligg 1.x.x

include_once('iSmarty.class.php');

Pligg 2.x.x

include_once('internal/Smarty.class.php');

Next we changed the highest user level from 'god' to 'admin'. Because of this, you will need to search the module files for the term 'god' and probably replace it with 'admin'. A common example of this is demonstrated below:

Pligg 1.x.x

$canIhaveAccess = $canIhaveAccess + checklevel('god');

Pligg 2.x.x

$canIhaveAccess = $canIhaveAccess + checklevel('admin');
3
Question: Working with adsense revenue sharing module?
Answer: provided by Yankidank 319 days ago
- 2 + We will actually be removing this module from the next version of Pligg CMS. I believe that the Google Adsense terms have changed since we first published it many years ago, and Google may no longer be allowing you to operate such a module.
2
Question: Adding a domain to whitelist gives error
Answer: provided by Yankidank 312 days ago
- 2 + I discovered that the installation script was not adding the new domain whitelist file to the Antispam settings area. I'll have a fix posted in the next development version (and the next official release) that will fix this.
2
Question: Users can't login
Answer: provided by Yankidank 329 days ago
- 1 + As the thread that you mentioned pointed out, have the user accounts verified their email addresses? You can check this status from the Admin user management page. Look for a checkmark next to the user email address. If you see a warning icon, it means they haven't confirmed their email yet.