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Pligg Support

1
Question: get facebook avatar
Answer: provided by Yankidank 175 days ago
- 1 + To import your Facebook profile image as your Pligg avatar, you will need to select the "Set Facebook Photo as Avatar" checkbox when you land on the Facebook registration page for Pligg (http://pligg.com/wp-content/uploads/2013/03/facebook-login-page-510x460.png). The Facebook avatar import feature only happens one time, when you first connect an account to Facebook. It does not fetch any updates beyond that, so if you change avatars on Facebook it won't update it on your Pligg website.

If you have checked that box and you still an issue with it not importing an avatar when you first connect the account, then there may be a permissions issue with writing the image file to your avatars directory. Try changing the CHMOD permissions for the /avatars directory and the directories beneath it to 777. Another possible cause could be some form of your web server not supporting standard functions or having restrictive security settings. In some cases we may be able to provide additional support to assist you. Leave a reply if the suggestions above aren't able to help you out and I will try to follow up with an email.

Related module: http://pligg.com/downloads/module/facebook-connect-module/
1
Question: Upcoming stories with sufficient votes not published
Answer: provided by Yankidank 175 days ago
- 1 + I'm guessing that the story fell outside of the publish window. As I see in your screenshot, "Days to publish" is set to 10. Are you sure that the story that you were monitoring wasn't older than 10 days?

I had to manually approve this submission, since it got flagged by a spam plugin, so sorry for the delay.
2
Question: Varnish & Pligg, anyone?
Answer: provided by Yankidank 175 days ago
- 2 + Pligg.com is on a Varnish and Nginx server. Here is a snippet of the code we use in our Nginx .conf file for the site to get the /support section working.

http://pastebin.com/TxQTzU9f
1
Question: I purchased pro extensions - how do I get access to updates?
Answer: provided by Yankidank 190 days ago
- 2 + We had to draw a line for supporting Pligg 1.0 era purchases, and we chose to coincide that with the launch of Pligg 2 during Spring 2013. When we launched Pligg 2, the whole pligg.com website was re-launched with a new ecommerce system, and with new and updated products.

If you purchased an item in early 2013 through the old "Pligg Pro" shop, I will be glad to provide you with a license for the same product in the new shop (if it still exists). Just send an email to eric@pligg.com with your old Pligg Pro order number, your current pligg.com associated email address, and the original order date.

If you made a purchase prior to 2013, we are not able to assist you with updating your license for free, but we may be able to give you a discount so that you can upgrade to a Pligg 2.x version of a theme or module without having to pay the full price. If you would like to look into this option, please send me an email.

Many items that we sell on pligg.com are listed at a significantly discounted rate. I try to price most items to cover the cost of development (typically about $1000 for a medium-advanced item). If I were to factor in the cost of long term support, I probably need to double the price of most items. The amount of time required to update a module to the latest version of Pligg CMS, plus to maintain functionality through constantly changing third-party API services like Facebook or Twitter, complicates things when trying to maintain a product over multiple years.

I'm sorry that some of you may object to this policy, but it's the most fair system that we could come up with.
19
Question: How to Install Pligg Modules
Answer: provided by Yankidank 243 days ago
- 2 + I applied a HTML/CSS hack to attempt to make the embedded video responsive. Hopefully it looks better on mobile devices now.
2
Question: PDO / MySQLi
Answer: provided by Yankidank 260 days ago
- 2 + No, there are no plans. That doesn't meant that it will never happen, it's just not a priority.
1
Question: Is there a way to add subgroups within groups in Pligg?
Answer: provided by Yankidank 260 days ago
- 1 + Well there certainly isn't a simple way to do it, so I'm going to say no.
4
Question: Facebook module bug, domain.com/modules/fb/login.php shows a blank page after authentication
Answer: provided by Yankidank 260 days ago
- 0 + Sorry to take a while to get back to you. I assume that you are still having this problem? I am unable to reproduce any problems myself on my local test environment using the latest version.

Usually the issue is related to the API settings. Either the API permissions on Facebook.com were not set correctly (something that has been less of a problem as the API has improved over time), or the API key hasn't been entered into Pligg's Facebook module settings area.

Check your error logs to see if there are any messages being output by your server that might help diagnose the issue. If you continue having issues you can email me directly at eric (at symbol) pligg.com (sorry to obfuscate that, trying to avoid spam).
2
Question: Give details on the changes to Saved Drafts
Answer: provided by Yankidank 260 days ago
- 2 + I suggest you use Winmerge to compare the source code between your old copy and the new version to see what's changed. If you happen to have an old, but unmodified version of the module then that would be the best way to get a quick comparison. I don't track my development of that module on SVN or GIT, so there's no easy way for me to tell you what's been updated now that it's been so long since I applied the changes.