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Pligg is great but it doesn't really work as a forum. I feel the old pligg support was much more user friendly and that this format is holding pligg development back. Anyone else agree?

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    Well this one is nicer but less effective when it comes to posting a question or answer with html code. The old one was simple to use with all the features to post code and html. I felt so embarrassed and frustrated when I was trying to post an answer this morning. It took me an hour with no success to explain the steps that include html. I ended up posting the answer on my server and provided a link.

    Maybe a pinned post about how to use Html and what is allowed would be of great help. That is the difference between the two forums.

    | Posted 91 days ago | Permalink | Hide Replies

    I suggest that you place code snippets on http://pastebin.com/ and then include a link to it within your comment. Similarly, you may need to depend on other third party services to host files if you are unable to attach them using the provided tools on Pligg.com.

    UPDATE: I've now added a new "Help" tab to the story page, which gives users directions on how they can use the Support area. It also includes a list of suggested file/snippet hosts that can be used as alternatives.

    | Posted 90 days ago | Permalink | Hide Replies

    There were a number of (mostly technical) reasons why I chose to retire the vBulletin forum, but what I consider to be the most important reason for switching to the current /support area is so that we can showcase Pligg CMS on our website. Pligg is a versatile system that can be utilized in a variety of ways, from social networks to community support desks like /support. The demo (http://demo.pligg.com) gives users a look at what Pligg looks like out of the box, but /support represents what can be done with a little tinkering and creative thinking.

    Perhaps a solution to some of the complaints would be to elect a few community moderators who would have the ability to change the status of posts. I haven't been able to moderate content much myself due to other work obligations (outside of Pligg). If anyone is interested in taking up this sort of position, please leave a reply to this comment and I'll review your posting activity to see if you would be a good fit.

    If anyone has any other suggestions on how we might be able to improve the current system, I'm all ears.

    | Posted 91 days ago | Permalink | Hide Replies

    I also like the old support forum. I think the voting system used here doesn't work really well. Some valid questions that didnt get enough votes are buried down :(

    | Posted 97 days ago | Permalink | Hide Replies

    The forum was actually a nightmare to maintain. It also took a ton of server resources which increased Pligg's operational expenses.

    | Posted 98 days ago | Permalink | Hide Replies

    Yes, the forum was better for me.

    | Posted 98 days ago | Permalink | Hide Replies

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Pligg.com's Support area is where you can ask questions and get answers. Just getting started with the Support area? This section describes tips for participating.

Submitting a Question or Comment

By taking a minute to research previous posts you may receive an answer much faster than waiting for a response to a new question. Begin by searching the support section for an answer. Sometimes you may even want to extend your search to the entire pligg.com domain.

If you are unable to find a relevant answer, submit a new question or comment here. Please provide a detailed description and, when necessary, debugging information such as your server environment (a link to a <?php phypinfo(); ?> .php page would be very helpful), your web browser, and any steps necessary to reproduce your issue.

Submitting an Answer

If you have an answer or useful response that you would like to add to a post, you can submit it as a comment which other users will then vote on. Answers are sorted by most popular to least, allowing the best information to climb to the top of the page.

Please read and vote for existing answers before submitting your own, as there may already be an acceptable answer provided. You can use the "Reply" link found within an answer to submit a response to it, in case you want to expand or comment on someone else's contribution.

Including Files or Code

Sometimes it is necessary for you to attach a file or include a snippet of code for others to reference in your response. In most cases, you can .zip up files and attach them to a question or answer using Pligg's file manager. At times though this may fail, and in these circumstances we recommend using a third party host. Below we are including a list of recommended websites where you can share easily share file uploads (or snippets of code) through the web.