Pligg Support

A lot of Pligg Users are absolute 'Newbies'! Nothing wrong with that. I applaud your efforts knowing they are based on dreams and aspirations of commercial success, contributing to your outside interests/activities and even furthering the betterment of the total online community.

But...... I think you forget your first goal which should be to get Pligg up and running then tested well. If there's a problem in your 'out of the box' install then changing themes, languages, and adding modules will most likely just add to your problems.

If your htaccess file isn't 'ready for prime time' then changing SEO methods will probably make things worse. If your users/visitors have issues logging in and/or posting then don't add Facebook modules and different themes until you have a good handle on the login issue. If your submissions wind up in the discard or worse bin then fix that first. Karma won't save you until you pay Karma it's due!! So don't try fixing your 'live' issues with the Karma module.

There are readme files for most everything within Pligg. All themes and modules I've seen have readme files. If you have a Windows based computer then do yourself a favor and grab a program like Total Commander and browser your downloads with it. You'll most likely see the readme files and can actually read them from that program. Print them out! Highlight and make notes on your printouts!!!

Then, when you ask a question, you'll have a little bit of an idea of what you really need to ask. And ask one question per post then wait for an answer. Posting twice or adding to your original post doesn't help. You can't 'bump' a post here by adding a comment.

Google might help you, too. There's a defunct forum here that is still available 'read only' which may have your answer and there are other sites that might have the answer you need. Google and then Google some more instead of asking the same question over and over here.

Or spend some time hanging in chat with us. I'm usually there.. So is ChuckRoast and Yankidank. My chat client even flashes and blinks when there's activity there. Go ahead and ask your question... then wait for a answer. You may ask again when someone new enters the chat room.

Read everything you can find.

Those of us who do try to help here usually run several websites and are responsible for other sites. We have lives and families outside of Pligg. We have projects on the back burner that we'd like to work on instead of reading posts that ask questions where the answer is already available. Or a new post that asks the same question again. And again. And do your homework. If you have no clue about any of this then read, practice and learn.

And when you do have a handle on all this then just maybe you'll make yourself available to help others......

Possible Answers

    Maybe a F.A.Q. and a wiki would help wit the problem of people asking the same questions over and over? Currently this support area and searching a now defunct forum with google are the only resources available to those who encounter issues so it's only natural that people would come here with them. Maybe an easily searchable resource that makes it easy for users to find the answers to problems is something that could not only solve the problem you're posting about here but also provide a resource for those that would like to develop as well.

    | Posted 768 days ago | Permalink | Hide Replies

Who Upvoted this Story's Support area is where you can ask questions and get answers. Just getting started with the Support area? This section describes tips for participating.

Submitting a Question or Comment

By taking a minute to research previous posts you may receive an answer much faster than waiting for a response to a new question. Begin by searching the support section for an answer. Sometimes you may even want to extend your search to the entire domain.

If you are unable to find a relevant answer, submit a new question or comment here. Please provide a detailed description and, when necessary, debugging information such as your server environment (a link to a <?php phypinfo(); ?> .php page would be very helpful), your web browser, and any steps necessary to reproduce your issue.

Submitting an Answer

If you have an answer or useful response that you would like to add to a post, you can submit it as a comment which other users will then vote on. Answers are sorted by most popular to least, allowing the best information to climb to the top of the page.

Please read and vote for existing answers before submitting your own, as there may already be an acceptable answer provided. You can use the "Reply" link found within an answer to submit a response to it, in case you want to expand or comment on someone else's contribution.

Including Files or Code

Sometimes it is necessary for you to attach a file or include a snippet of code for others to reference in your response. In most cases, you can .zip up files and attach them to a question or answer using Pligg's file manager. At times though this may fail, and in these circumstances we recommend using a third party host. Below we are including a list of recommended websites where you can share easily share file uploads (or snippets of code) through the web.